Important:

Please be aware that between Monday 23rd December and Friday 3rd January, we will only be accepting online consultations for conditions needing immediate medical intervention.

Accessibility statement

This is the accessibility statement for Frome Valley Medical Centre. This statement was prepared using the GP white label website, run by NHS England.

Information in different formats

If you need information in a different format like large print or Braille, please ask us by:

  • Email: bnssg.fvmc.reception@nhs.net
  • Phone: 01454 772153

We will answer as soon as possible.

Reporting problems

If you find any problems not mentioned in this statement, or if you think we are not meeting accessibility requirements, please let us know by:

  • Email: bnssg.fvmc.reception@nhs.net
  • Phone: 01454 772153

Making a complaint

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, known as the "Accessibility Regulations".

If you contacted us to report a problem with this website and you are not happy with the way we responded, you can contact theĀ Equality Advisory and Support Service (EASS).

Technical information

NHS England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

Meeting WCAG 2.2 Level AA is not a disproportionate burden.

Statement preparation

This statement was prepared on 26th November 2024.