Patient Participation Group
The Patient Participation Group (PPG) is a great way to have your say and represent patients within Frome Valley Medical Centre.
The PPG is open to all registered patients and to anyone who is a carer of a registered patient.
Important
Did you know that the 14,500 patients registered at our surgery, including you, are represented by less than 50 people?
The PPG is open to all registered patients and to anyone who is a carer of a registered patient.
Joining the PPG
The purpose of the Patient Participation Group (PPG) is to enable patients and carers to be involved in decisions about the range, shape and quality of services provided by the practice.
We want to be more representative of all our patients, therefore we need more members to join us.
No training is required to become a member. The most important thing is that you are keen and focused on taking positive action to help the practice in improving the services and facilities it provides.
Your experiences and opinions matter, and your voice will be heard.
You will also gain a better understanding of the NHS and how it works.
Please send an email to bnssg.patientparticipationgroup@nhs.net to register your interest to join.
Non-urgent advice: How do we meet?
We have two groups:
- In-person: We meet bi-monthly, on Wednesday afternoons, for 1-2 hours. People are also welcome to join us via video link.
- Email group: To provide greater flexibility, we have an email only group where we periodically ask for your opinions via email.
Provided volunteers for vaccination clinics |
Suggested how the reception desk could improve patient access |
Contributed to the information on the TV screens in the waiting room |
Worked with young people on matters specific to them |
Increased number of carers registered at the practice |
Worked with local schools to increase support for young carers |
Identified the need for a local mother and baby group and helped to support its creation |
Improved information resources for those who are lonely or isolated |
Privacy notice (PPG)
Find out more about how we collect, store, and protect your data, and your rights regarding privacy within the Patient Participation Group.