Important:

Please be aware that between Monday 23rd December and Friday 3rd January, we will only be accepting online consultations for conditions needing immediate medical intervention.

Self Help Links

Find useful links below for additional support.

Child Health Advice & Support

HANDi App

HANDi app has been developed by the paediatric team at Musgrove Park Hospital to provide expert support to parents/carers and medical professionals looking after children with the most common childhood illnesses.

As well as providing up-to-date NHS advice on common childhood conditions and how to treat them, the HANDi App has a quick and easy-to-use child symptom checker.

Download the HANDi App for Android phones at Google Play.

For iPhone or iPad you can download it from the app store or iTunes, using the search term ‘HANDi App’.

Physio Advice & Support

getUBetter

The BNSSG MSK app (powered by getUBetter) is provided free of charge by BNSSG CCG for patients registered at Frome Valley Medical Centre. It can be accessed on a smartphone or on the web and it guides you day-by-day through a sequence of excerises and tips to help you recover from a range of new, recurrent, or long-term conditions: 

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain 
  • Knee pain
  • Soft Tissue Lower Limb
  • Hip pain

You will be referred to the App by one of our Gp's or Physio, or can self-register by clicking on this link. 

Please use an email address that is unique to you and select the condition you need to manage. You will then be sent an email with all the information you need to get started. 

You can download the getUBetter App to your smartphone for easiest access or use the website. 

If you develop another condition register again with the same email address, select your new condition and it will be added to your account. 

The App will also connect you to your local treatment, healthcare providers or support services if needed, like physiotherapy.

Mental Health Advice & Support

VitaMinds Mental Health Support

VitaMinds is the NHS Improving Access to Psychological Therapies (IAPT) service provided by Vita Health Group across Bristol, North Somerset & South Gloucestershire (BNSSG).

Please use this link to self-refer to Mental Health Support Services:

https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/bristol-north-somerset-south-gloucestershire/self-refer/