New Patients

New Online Registration

We are using a new online registration service for new patients that makes it easy to register with at Frome Valley Medical Centre.

Just fill in this quick online form to start the process. You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one.


Register as a New Patient with a PRF1 Paper Form

If you live within our practice area (green Contractual Boundary opposite) you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Click on the map to download a larger version. If you are already registered at the Surgery and you move house but still to a location within the Outer Boundary (purple on the map), you can stay registered with us. However, as a new patient, we will not be able to register you if you live within the Outer but not Contractual Boundary.

You will need to complete a registration form (PRF1) which needs to be signed and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor. 

We also ask for evidence of ID to be supplied when possible as there are practical reasons why we might need to be assured that people who they say they are, or to check where they live. Seeing some form of ID will help to ensure the correct matching of a patient to the NHS central patient registry, thereby ensuring any previous medical notes are passed onto us. 

Forms of ID that are helpful are : 1) Photographic ID e.g. Passport/Driving licence.   2) Proof of address e.g. utility bill. 

Medical treatment is available once you have provided both forms of ID and the registration has been processed. Please contact reception for further information.

Click here for our Registration Policy

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Access & Parking

The surgery has suitable access for disabled people with a lift to the first floor and reserved parking space available close to the entrance. There is a hearing loop available on the reception desk and a portable hearing loop available for use during consultations.  There are also baby changing facilities on the premises.

The practice has a patient car park with a 5mph speed limit. Under no circumstances should patients park in the ambulance bay which may be required for emergencies. Only patients with a blue badge should park in the disabled bays. Please only park in the adjacent road if absolutely necessary and as far away as possible from the car park entrances. Bicycle parking is also available.